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No Child Left Behind Complaint Process

When a parent or guardian has a complaint about student services under No Child Left Behind or Title I, the first point of contact will occur at the building level through the building principal. The director of pupil personnel and the Office of Central Registration also will receive and act upon any complaints from parents or guardians, in coordination with school personnel.

 

The Office of Student Achievement Services includes the offices of the assistant superintendents for instruction, and the director of curriculum and instruction. The Office of Student Achievement Services often becomes involved in pupil personnel matters. The Office of Student Achievement Services has a long-standing practice of advocating for parents and students, as well as supporting staff in resolving complaints in the spirit of NCLB.

  • Office of Student Achievement Services -- 475-6060

Complaints will be addressed in a timely manner. Parents who are not satisfied with the decision rendered at the building level will be offered opportunity within the same week to meet with the appropriate assistant superintendent for education to explore alternatives or options that will both satisfy the parent and, more importantly, positively influence the education of the student.

 

Parents who are not satisfied with the decision rendered at the district's administration level should direct their complaints/appeals regarding Title I to:

 

New York State Education Department
Title I School & Community Services Office
Room 365 EBA
89 Washington Avenue
Albany, NY 12234

 

Those dissatisfied with the State Education Department's complaint resolution may file an appeal directly with the United States Department of Education at:

 

United States Department of Education
Compensatory Education Programs
400 Maryland Avenue, S.W.
Room 3W230, FOB #6
Washington, D.C. 20202-6132

 

Providing a quality education for all students so that the goal of meeting the New York State Learning Standards in all subject areas and the probability of earning a high school diploma are imminent has been, and will continue to be, the benchmark by which the district is measured as successful.

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