Assurance of Discontinuance
Contacting the ombudsperson
with complaints about student discipline
Valarie Ann Scott is the City School District of
Albany's ombudsperson, a part-time position required by the Assurance
of Discontinuance agreeement with the New York State Attorney General's
As the district’s
ombudsperson, Scott is charged with promoting procedural and
substantive fairness and full compliance with the district’s
Conduct and state and federal laws.
A key element of her role is
soliciting and taking complaints about student discipline from parents,
students, staff members and community advocates, investigating and evaluating these
complaints, and serving as liaison with the district’s administrative
staff, including but not limited to the director of pupil personnel
services, the director of special education and the superintendent, to
resolve these complaints.
You can reach Scott at
How to file a complaint
Please follow these steps to contact
Ombudsperson Valarie Ann Scott via e-mail with a complaint about student
discipline. Please remember to include all requested information.
Please briefly describe your concern
What have you already done to try to resolve
What results would you like to achieve?
Please e-mail all of this information to the
You also can download the
Complaint Form in .pdf format. Please complete the form and
return it to the chief ombudsperson:
Via fax: (518) 475-6621
Via regular mail: Valarie Ann Scott, West
Hill Middle School, 395 Elk Street, Third Floor, Albany, NY 12206.
Thank you for sharing your concerns. The
ombudsperson will be in contact with you shortly to determine what type
of complaint you are filing and if you are interested in an alternative
dispute resolution process.