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  Alternate document versions available by request: 518.475.6065


Assurance of Discontinuance

Contacting the ombudsperson

with complaints about student discipline

Valarie Ann Scott is the City School District of Albany's ombudsperson, a part-time position required by the Assurance of Discontinuance agreeement with the New York State Attorney General's Office.


As the district’s ombudsperson, Scott is charged with promoting procedural and substantive fairness and full compliance with the district’s Code of Conduct and state and federal laws.


A key element of her role is soliciting and taking complaints about student discipline from parents, students, staff members and community advocates, investigating and evaluating these complaints, and serving as liaison with the district’s administrative staff, including but not limited to the director of pupil personnel services, the director of special education and the superintendent, to resolve these complaints.


You can reach Scott at or 475-6623.


How to file a complaint

Please follow these steps to contact Ombudsperson Valarie Ann Scott via e-mail with a complaint about student discipline. Please remember to include all requested information.

  • Full name

  • E-mail address

  • Phone number

  • Please briefly describe your concern

  • What have you already done to try to resolve the problem?

  • What results would you like to achieve?

  • Please e-mail all of this information to the ombudsperson at

You also can download the Ombudsperson Complaint Form in .pdf format. Please complete the form and return it to the chief ombudsperson:

  • Via e-mail:

  • Via fax: (518) 475-6621

  • Via regular mail: Valarie Ann Scott, West Hill Middle School, 395 Elk Street, Third Floor, Albany, NY 12206.

Thank you for sharing your concerns. The ombudsperson will be in contact with you shortly to determine what type of complaint you are filing and if you are interested in an alternative dispute resolution process.



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